• Helping humans live healthier, happier lives.

Touchpoints is a design and strategy firm.

We partner with healthcare, tech, wellness, and mission-driven brands to design experiences that help humans feel more alive.

Our Approach

  • Sense

    Brain chemistry shapes commitment. We design for how people actually feel in their bodies: our neurochemical responses, or how we sense, respond, react, and remember.

  • Feel

    Emotion is momentum. We strategically create moments that matter, driving long-term emotional engagement and momentum that equate to lasting business growth.

  • Trust

    In a world where misinformation, AI hallucinations, and trend-worshipping is growing, we lead with research, set clear success criteria, and iterate until we know it works.

  • Sense

    Brain chemistry shapes commitment. We design for how people actually feel in their bodies: our neurochemical responses, or how we sense, respond, react, and remember.

What you do, and who you are go hand-in-hand.

Product

We design every touchpoint, from single features to connected platforms, driving real business results.

Brand

We help define who you are, what you stand for, and how you show up and the connections you make.

What we do

What you do, and who you are go hand-in-hand.

  • Product Design & Strategy

  • Prototyping & Testing

  • User Research

  • Design Systems

  • Brand Development & Identity

  • Brand Ecosystems & Environments

  • Campaigns

  • Content & Social Strategy

  • “Working with Touchpoints allowed us to grow in ways I didn't even expect. They were so structured in their approach, and gave everyone on our team the tools, capabilities, and knowledge to move forward with confidence.”

    Laura Ardila, Chief Growth Officer

  • Touchpoints set up our AI product design system. I can now do 60% more than I used to. But it's the work I actually like doing, like vetting ideas, and solving problems quickly.

    Elizabeth Brasa, Director of Product

  • The Touchpoints team is honestly so fun to work with. They're fast, so good at what they do, and think of things I never would have thought of. They've made our entire experience feel amazing. Our patients love it.

    Ari Saft, VP Product

  • “Working with Touchpoints allowed us to grow in ways I didn't even expect. They were so structured in their approach, and gave everyone on our team the tools, capabilities, and knowledge to move forward with confidence.”

    Laura Ardila, Chief Growth Officer

  • Touchpoints set up our AI product design system. I can now do 60% more than I used to. But it's the work I actually like doing, like vetting ideas, and solving problems quickly.

    Elizabeth Brasa, Director of Product

  • The Touchpoints team is honestly so fun to work with. They're fast, so good at what they do, and think of things I never would have thought of. They've made our entire experience feel amazing. Our patients love it.

    Ari Saft, VP Product

How we partner

Sprints

1–4 week rapid cycles

Test and validate new ideas quickly

Fast strategy, design, or messaging breakthroughs

Prototype development or concept exploration

Accelerated brand, product, or experience audits

Projects

1-6 month scoped project

Narrative, messaging, and system development

Visual identity, UI/UX, and experience design

Cross-functional tools, playbooks, and documentation

Multi-channel campaigns, launches, and rollouts

Fractional Leadership

Senior brand & product design leadership on retainer

Roadmapping, resourcing, and coaching

Consistent oversight of brand, product, and experience

Systems, rituals, and processes to scale quality

Executive-level partnership

Get in touch